In case you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly accept the order and courier back the cancelled order with an original bill to the company address. Once we receive the cancelled order, Money will be credited to your ac.
Note: Courier charges will be deducted.
If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your replacement within 5 days of receiving the order:
Step 1 : Contact our Customer Support team via call 0141-4677777 or +919116611654 / email at firstname.lastname@example.org immediately once you received the product.
Step 2 : Provide us with your order details and your request to replace the defective/wrong items in your order. Kindly share an image of the product and the invoice for our reference.
Step 3 : We will pick up the product within 2-4 business days. We will initiate the replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.